FAQS

Frequently Asked Questions

 

When does your online shop get restocked?

We usually restock our shop every couple of weeks.  The exact date and time of the next restock is always announced on our Instagram page and on our Latest News page, we recommend you set a reminder if you don't want to miss out on your favourites as things sell out quickly!

 

What are the postage costs?

Online orders are all sent via Royal Mail Tracked 48.

When your order is dispatched, you will receive a tracking number for your parcel which you can monitor on the Royal Mail website.

Postage charges are as follows:

Orders under £50 - £4.74

Orders over £50 - £9.48

 

Do you offer a click and collect service?

No, sorry, at the present time this is not something we can offer.

 

I have allergies, can I eat this chocolate?

 Each of our individual products is labelled with a complete list of ingredients, including allergens. Please be aware that all of the following allergens are used in our small kitchen and therefore traces of the following may be present in all products: SOYA, NUTS including PEANUTS, MILK, GLUTEN, SESAME and SULPHUR DIOXIDE. 

Where products are labelled as Vegan-Friendly, we make every effort to make sure they do not have contact with any dairy/animal products.